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St. Clare - School of Special Education 102B Upper Aljunied Road Feedback and Grievance Redress Procedures
Our interim response to any areas of concern brought to our attention will be within two days, and depending on the complexity of the case, we will attempt to resolve the issue within 21 days.
In the event that the student and Saint Clare are unable to resolve a dispute in accordance with the grievance procedure, the student and Saint Clare shall refer the dispute to CASE Mediation Centre (+65 6463 1811) for mediation prior to instituting and legal action or proceedings. The student and Saint Clare hereby agree to such procedures, and to pay such fees as the CASE Mediation Centre may prescribe from time to time for the purpose of resolving their dispute.
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